NAPHIA announced today that it has signed with MSP to become the organizations’ new Association Management partner. MSP assumes management of NAPHIA concurrently with the retirement of its longtime Executive Director, Kristen Lynch on August 1, 2025.
This exciting partnership marks a new chapter for NAPHIA as it continues to advance its mandate of promoting transparency, education, and industry growth in pet health insurance. MSP brings a wealth of experience in association management and a shared commitment to supporting NAPHIA’s strategic goals and long-term vision.
“This transition to working with MSP marks a pivotal shift for NAPHIA: it will allow us to better address our members‘ needs, increase our overall capacity as an organization, and ultimately take on new strategic initiatives that help us achieve our goal of working collaboratively to realize the value of Pet Health Insurance in North America” said Rick Faucher, NAPHIA’s Board Chair.
As NAPHIA’s new management partner, MSP will provide comprehensive association management services, including strategic planning, governance, membership engagement, communications, sponsorship sales, and event management. This collaboration is designed to enhance operational efficiency and amplify NAPHIA’s impact across the industry.
“We are beyond thrilled to be working with an association management company of this caliber and reach,” added Faucher.
The North American Pet Health Insurance Association (NAPHIA) is comprised of reputable pet health insurance organizations from across the United States and Canada. As the industry’s trade association, NAPHIA works to advance and grow the pet insurance industry and marketplace through proactive research, data sharing, benchmarking initiatives, advocacy efforts, strategic partnerships, resource sharing and the dissemination of information to collaboratively address challenges and opportunities.
MSP is an AMCI accredited association management company founded in 1993, to provide a high level of service to trade and professional associations and nonprofits requiring a cost-effective management model. Our staff strives to become fully engrained in each of our clients’ cultures – learning the nuances of their industries and bringing a leadership style that is effective without being intrusive. MSP is proud to be among the distinguished minority of AMC’s that have received the Association Management Companies Institute’s prestigious and rigorous accreditation. MSP has held this distinct accreditation for nearly 25 years, re-earning accreditation in 2023 with no exceptions.