Executive

Rick Faucher is the General Manager of Pet Insurance for Physicians Mutual, leading the company’s pet insurance initiatives. Prior to this, he was CEO and Co-Founder of The Connected Pet Company, LLC, a one-of-a-kind, multi-pronged digital marketing and insurance brokerage agency focused on connecting pets and their human parents to pet health insurance solutions, products, and related services. Rick is also past President of the Pet Health Division at Independence American Insurance Company (IAIC), a member of the IHC Group, and served as an officer of IHC Specialty Benefits, a sales and marketing agency within the IHC Group.

Rick was a part of the IHC Group’s executive management team for over 22 years, holding various senior executive positions in the areas of product management, sales, marketing and operations, including Chief Operating Officer at one of IHC Group’s administration companies. Previously he held management roles at Celtic Life Insurance Company, Star Marketing & Administration Inc. (Starmark) and Golden Rule Insurance Company.

A graduate of the University of Wisconsin-Madison with a degree in Economics, Rick is also a Fellow, Life Management Institute (FLMI), and holds the designation of Health Insurance Associate awarded by America’s Health Insurance Plans (AHIP). He has been a member of the board of directors for the North American Pet Health Insurance Association (NAPHIA) since 2014.

Rick is a lifelong pet parent. He and his husband currently reside in Phoenix, Arizona, along with their pets Parker, a rescued long-haired miniature dachshund, and newest family member, Piper, a mini goldendoodle puppy.

Bob Capobianco is a consultant and IPG’s representative on NAPHIA’s board. Previously, Bob served as Senior Vice President of Industry & Government Relations at Independence Pet Group, and spent 14 years at American Modern Insurance, serving in various leadership roles, including Vice President of the company’s pet health insurance program. A natural born leader and strategic thinker, he can often be found with sleeves rolled-up in deep discussion about a particular area of the business. It’s this drive to fully dissect a topic, in the trenches with the team, that makes Bob an inspiring, effective leader.

Bob has a B.A. in economics from Vanderbilt University and an M.B.A. from Rollins College. He and his wife, Barbara, have two adult children and share a home with their cat, Hank.

Logan Bitter is the NAPHIA Board Member for PM Pet Insurance (a division of Physicians Mutual Pet Insurance). Logan is the Director of Pet Insurance, Actuarial Services, Physicians Mutual Insurance Company where he is responsible for the development, pricing, design, and implementation of the company’s first Pet Health Insurance offering. Logan is passionate about pet insurance and NAPHIA’s mission and has worked in the pet insurance industry for over 5 years.

Prior to his time at Physicians Mutual, Logan was the lead pet insurance actuary for the IHC Group, helping the company expand to offer 5 different pet insurance programs. Logan previously spent a decade working in various other insurance products and worked for Mercer consulting, IA American, and Assicurazioni Generali. Before working in insurance, Logan worked as a statistical consultant with the University of Michigan.

Logan has a degree in Actuarial Science from Brigham Young University and resides in Gilbert, AZ with his wife, Anissa, and their dog, Remington. 

Sammi-Jo Nevin is the Chief Legal Officer of Independence American Insurance Company (and its parent company), and leads the legal, compliance, government affairs, and enterprise risk functions for the Company.  She joined the Company in August 2021, after a long tenure in human health insurance at Assurant Health, Common Ground Healthcare Cooperative, National General Accident & Health, and Allstate.
 
Sammi-Jo holds a law degree and a bachelor’s degree from Marquette University. She lives in Arizona with her husband Tim, and beagles Dalton and Lambeau.