Program & Speakers

This year, the speakers for our Leadership Forum will help us look ahead and begin to explore the opportunities and challenges facing our industry over the next ten years. Our diverse slate of knowledgeable and highly-engaging experts will bring a fresh perspective to growing and advancing the PHI marketplace.

In addition, our comprehensive 2017 NAPHIA State of the Industry Report will provide more trending, deeper insight and expanded context on pet insurance in North America than ever before.

Powerful information, presented in an intimate setting, by thought leaders in the pet insurance and animal health fields – this is an event you won’t want to miss!

Tuesday, May 23
8:00 a.m. – 1:00 p.m Arrivals

Sightseeing, Golf on your own

Lunch on your own

1:00 p.m. – 5:00 p.m NAPHIA BOD Mtg.
6:15 p.m. – 8:00 p.m. Off-Leash Welcome Cocktail Reception
Wednesday, May 24
7:00 a.m. – 8:30 a.m. Breakfast on your own
8:30 a.m. – 9:30 a.m. Harnessing the Human-Animal Bond for the Next 10 Years’ Growth
Steven Feldman, HABRI
9:30 a.m. – 10:15 a.m. Parenting the Pet Parent – Growing Your Customer Family
Ed Shropshire, Aquarium Software
10:15 a.m. – 10:45 a.m. Networking Break
10:45 a.m. – 11:45 a.m. On Saving Lives: The Business of Animal Rescue Today
Cynthia Kopec, San Francisco SPCA
11:45 a.m. – 12:15 p.m. Working Lunch (boxed lunch provided)
12:15 p.m. – 1:15 p.m. Roundtable Sessions
1:15 p.m. – 6:00 p.m. Networking – On your own
6:00 p.m. – 9:00 p.m. Dine Around
Thursday, May 25
7:00 a.m. – 8:30 a.m. Breakfast on your own
8:30 a.m. – 8:45 a.m. NAPHIA 2017 Vet Relations Initiatives
Kristen Lynch, NAPHIA / Steve Shell, Petplan Pet Insurance
8:45 a.m. – 9:30 a.m. NAPHIA SIR Report
Christine Panet-Raymond, Willis Towers Watson
9:30 a.m. – 10:00 a.m. Networking Break
10:00 a.m. – 11:00 a.m. What Pet Parents Really Want (and Why)
Deb Leon, whiskerDocs


*Details of the NAPHIA 2017 Leadership Forum are subject to change. Please check for updates.