We are the North American Pet Health Insurance Association. We are a freestanding body, comprised of reputable and experienced pet health insurance companies, and pet health professionals.
As a self-governing, self-regulating and self-supporting organization, we are committed to advancing and growing our industry through pooling resources, sharing information, and working together to identify and address challenges and opportunities.
NAPHIA’s association members are executives at the highest levels of their organizations, who have committed to working collaboratively to establish and maintain universal and professional standards for: customer service, business best practices, quality-of-health care options, emerging technologies, universal terminology, community-building, and ethical conduct in the pet health insurance industry.
- To set high standards for the industry on service, coverage and transparency.
- To be a central resource for the reporting and dissemination of information on PHI.
- To ensure a better quality of life for pets (and their people), by supporting our members in the offering and promotion of the broadest possible spectrum of pet health insurance coverage options.